In-Room QR Dining & Kitchen Routing for Hotels
Guests order from the room, orders route to the kitchen and the counter, and the bill closes with GST details intact.
Hotel food service lives on paper because the room, the kitchen and the front desk are three different systems that do not talk. A room service call is phoned to the kitchen, written on a slip, and reconciled against the folio by hand in the evening. Errors surface at checkout, in front of the guest.
MenuTap gives each room its own QR code, so a guest orders from the room and the order routes to the kitchen display like any other order. The bill is raised in the same system with GST details already in place, and staff roles keep front desk, kitchen and billing access separate.
What Hotels & Hospitality Get With MenuTap
Every capability below ships in the product today, on both dine-in and delivery orders.
In-Room QR Dining
Each room has its own QR code, so room service orders arrive with the room already attached.
Kitchen & Pantry Routing
In-room orders appear on the kitchen display alongside restaurant orders, with token numbers for pickup.
KOT for Service Efficiency
Tickets keep the kitchen and the room service runner working from the same order instead of a phone call.
Billing Counter POS
The same POS handles restaurant, bar and in-room billing, with GST-ready invoicing.
GST-Ready Invoices
Invoices carry GST details, which removes a common source of checkout disputes.
Staff Roles by Department
Front desk, kitchen, service and accounts get different access, so actions are attributable to a department.
Guest Assistance Alerts
Call Waiter requests from a room reach the service staff rather than being discovered on a walk-round.
F&B Stock Control
Food and beverage stock deducts on sale, so the F&B purchase list is based on actual consumption.
Promo & Offer Banners
Run in-room promotions as coupons or menu banners rather than printing material for every property.
F&B Revenue Analytics
See which outlets and rooms actually generate food revenue, rather than an aggregate guess.
How It Works
Guest Orders From the Room
The guest scans the in-room QR and orders, with the room number attached to the order automatically.
Kitchen Fires the Ticket
The order appears on the kitchen display with a token, and the service runner collects it from the same screen.
Bill Closes with GST
The bill is raised in the POS with GST details, stock deducts, and the guest is asked for a review.
Built For
- Boutique and budget hotels
- Serviced apartments and hostels
- Resorts and beach properties
- Hotel restaurants and banquets
Frequently Asked Questions
How does in-room ordering work?
Each room has its own QR code that opens the menu, so a room service order arrives with the room number already attached and reaches the kitchen display directly.
Do room service orders mix with restaurant orders?
Yes. In-room orders appear on the same kitchen display as restaurant orders, with a token number so the runner and the kitchen are working from the same list.
Can I manage housekeeping through MenuTap?
No. MenuTap is a food and beverage system and does not include housekeeping or room management. It covers ordering, kitchen routing, billing and F&B stock.
Are invoices GST compliant?
Invoices are raised with GST details included, which removes a common source of disputes at checkout.
Can departments have separate access?
Yes. Roles and permissions let front desk, kitchen, service and accounts have different levels of access, so actions are attributable to a department.
What It Costs
Starter is free for up to 20 menu items. Growth is ₹299/month and Pro AI is ₹699/month, both billed annually as ten months of access. No GST is charged, and there is 0% commission on orders.
Compare Plans →MenuTap for other businesses
Run Hotel F&B Without Paper Slips
Set up your menu, print your QR codes and start taking direct orders. No commission on every order you take.